“I am the Director of Community Programs at Family Services Ottawa, an agency serving Ottawa for 100 years. I have written many reference letters over the years, but never for someone as young as Charlie.  She truly is an exception.  FSO is proud of the work that we do to support families and individuals.  It is particularly rewarding when some of those individuals, such as Charlie, have the courage and generosity to devote their time and energy to give back to our community.  If this is what Charlie has achieved by the age of 10, I want a front row seat to watch her over the next several years.”  Laurie Rektor